Frequently asked questions
Everything about buying, gifting and redeeming Zinga Dining cards.
How do Zinga Dining gift cards work? +
Buy a card online, we email it to the recipient instantly (or on the delivery date you choose). They present the card code at any participating restaurant and the amount is deducted from the balance — partial redemptions are fine, the rest stays on the card.
Where can the card be spent? +
At every venue in the network — browse the full list under Restaurants. Every listed venue accepts the card; there are no exclusions or blackout dates.
How long is a card valid? +
Three years from the date of purchase, in line with Australian gift card law.
Can I check a card balance? +
Yes — use Check balance in the footer, or claim the card into My wallet to see the balance and full spending history any time.
What amounts can I buy? +
Fixed denominations from the store, or choose your own custom amount between $10 and $1,000.
Does the recipient need an account? +
No. The emailed card code is all they need to spend. An optional free wallet account lets them store cards and track balances.
Can I use a card across multiple visits? +
Yes. Redeem part of the balance tonight and the remainder any time before expiry, at the same venue or any other in the network.
I'm a restaurant — how do I join? +
Head to Become a partner and leave your details. There is no joining fee or hardware; redemptions are handled through a web-based vendor portal and settled to your bank account.
What if my payment goes through but no card arrives? +
Check your order status via the link on the confirmation page, and look in the recipient’s spam folder. Still stuck? Email us with your order ID and we’ll sort it fast.
Can't find it here? Email us — we reply within a business day.